1. Delivery Methods
We deliver within South Africa using Bob Go and local courier partners.
2. Dispatch & Timelines
Orders are usually dispatched within 1–3 business days if in stock.
Delivery typically takes 1–5 business days depending on your location. Rural areas may take longer.
Delivery times are estimates and may be affected by stock shortages, courier schedules, or unforeseen delays.
3. Stock Availability
If an item is out of stock, we will notify you and provide options: wait, cancel, or choose an alternative.
Stock availability cannot be guaranteed at all times.
4. Shipping Costs
Shipping costs are calculated at checkout, based on order size and destination.
Extra charges may apply for special delivery requests.
5. Risk & Ownership
Ownership of goods transfers once full payment is received and goods leave our warehouse.
Risk (loss/damage) passes once the courier collects the goods.
6. Failed Delivery
Please provide accurate address and contact details.
If delivery fails due to incorrect details or no one available, re-delivery fees will apply.